Power cycling or restarting your ONT (Optical Network Terminal) often resolves simple troubleshooting internet issues. Use the table below to see expert-recommended first steps for fiber troubleshooting. First, check the basics—look for power issues on your optical network terminal and inspect all cables for visible damage. Many fiber internet problems come from dirty connectors or loose plugs, not major faults. Your fiber optical network terminal (ONT), modem, or gateway provides LEDs letting you know the status of your internet (wide area network, or WAN) and home network (local area. We have a fibre run, SM, 650 meters, with Level1 dumb switches at each end, I get Link lights at both ends, but there's no network traffic. Switch A is on the router end, devices connected to this switch get DHCP leases and can browse the internet without issue.
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