Setup your personalized My Dashboard account on support. FIX:The login process requires a username and password. The Username prompt displays: Login authentication Username: 2. Enter your username at the. Facing a locked HP, HPE, or Aruba switch can be challenging for IT administrators and system integrators. Other benefits include: specific information for your product, warranty status, software. To reset a forgotten Manager password on the HP E2620 Switch, you need to gain physical access to the switch. For more. 3 Configuring the Switch Initial Configuration The ProCurve Switch 1800-24G can be managed through a Web-browser interface that you can access from any PC or workstation in the connected network.